Skip to content

We fix the bits the agencies skip.

Business aid is a small, focused team that supports the messy middle of the web stack — the place where CMS, server, panel, and email all have to work together. When one of them breaks, the others get blamed. We find which one it actually was.

  • 6 services One team behind all of them
  • 12 platforms Apps, servers, panels, DNS
  • Under 4h Triage window on incidents
  • UA / EU Where the team works from
What we do

What we actually do

Six things, in order of how often clients arrive needing them.

  1. Restoration

    Sites that are hacked, broken after a botched update, missing files, or stuck on a host that went dark.

  2. Security

    Audits, hardening, WAF tuning, monitoring. The boring work that prevents the emergencies above.

  3. Integrations

    APIs, CRMs, payment gateways, marketplaces. Plumbing between your site and the rest of your business.

  4. Mail

    Deliverability fixes, DKIM/SPF/DMARC, transactional email setup, migrations to or from Google Workspace and Microsoft 365.

  5. AI

    Chatbots, content generation, automation workflows. Real integrations into the systems you already run, not standalone gadgets.

  6. Support retainers

    For teams that want someone watching their stack month-to-month instead of calling us in panic.

We work across three layers at once: applications (WordPress, OpenCart, Drupal), servers and control panels (Linux, CyberPanel, cPanel, DirectAdmin, Plesk), and the hosting layer above (Cloudflare, DNS, hosted email, cloud providers).

Most agencies pick one layer and outsource the rest. That’s where they lose two days troubleshooting and you get billed for the lost time. We work all three.

The honest list

What we don't do

Saying yes to everything wastes both our time and yours. The honest list.

  • Brand or marketing design from scratch. Hire a designer first; we'll integrate with whatever you give us.
  • Paid-ads campaigns. Adjacent skill, different discipline; we'd be worse at it than someone who only does that.
  • Mobile apps from zero. We integrate with them, write the backend services, but we're not iOS/Android specialists.
  • Engagements where the scope is 'build the whole platform and figure it out as we go.' We work in defined slices.
Working with us

How we work

  • Audit first

    Most jobs start with us looking at what you actually have versus what you think you have. The gap is usually the source of the problem.

  • Fixed scope where possible

    Hourly only when the work is inherently investigative — a hacked server, an inherited mess.

  • Staging when we can, production when we must

    If your site is bleeding revenue we don't slow you down setting up a copy.

  • Documented hand-offs

    Every engagement ends with a short write-up of what we changed and why. You can hire someone else next month and they'll know what we did.

  • No retainer lock-in

    Month-to-month if you want ongoing support. No 12-month contracts.

The team

Who runs this

Business aid is run by PryVit, a small studio building and supporting CMS-based sites since 2014. We run the servers that host this site, plus a few dozen others across Hetzner, DigitalOcean, and AWS Lightsail.

We’re not subcontractors fronting for someone else — when you write in, the reply comes from the person who’ll do the work.

Coverage

Where we work

English-speaking clients worldwide. Most projects run async over email or chat, with a kick-off call when scope is non-trivial.

We bill in USD, with EUR or GBP available on request. Invoices through Stripe, Wise, or bank wire.

Start here

Sound like what
you need?

We read every message within 4 working hours, sooner for emergencies. No sales sequences, no chatbots.

Which layer is on fire?
Your details stay with us. Always.