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Writing about Support

Everything from the journal that came out of support work — what broke, what we found, and what actually fixed it.

Support services The whole journal
In this section

18 posts

  1. 01 Sep 2026 systemd timers vs cron: when we switch and when we don’t We run about 40 scheduled jobs across the servers we look after. Backups, log rotation, certificate renewals, a few sync scripts, the monitoring check that posts…
  2. 30 Aug 2026 WordPress hosting compared: what we put clients on, and why Every WordPress hosting comparison on the first page of Google earns a commission on the hosts it ranks. That’s simply how the category works: CNET, EXPERTE,…
  3. 30 Aug 2026 CyberPanel installation on a fresh VPS: what the guides leave out The CyberPanel installation takes about five minutes. Every guide on the first page of Google says so, and they’re all correct. What none of them mention…
  4. 26 Aug 2026 Drupal vs WordPress in 2026: an honest comparison We maintain both and sell neither. What Drupal and WordPress actually cost after launch: incident length, the upgrade tax, server demands, and when to stay put.
  5. 22 Jul 2026 MariaDB tuning on CyberPanel: five wins that stick A fresh CyberPanel install ships MariaDB with defaults that assume it might be sharing a 1 GB box with everything else. On a real server running four…
  6. 20 Jul 2026 WebP vs AVIF for WordPress images in 2026 Almost every “WebP vs AVIF” article you will find is written by a company that sells an image-optimization plugin, and they all reach the same conclusion:…
  7. 19 Jul 2026 How to actually hit 99.9% WordPress uptime 99.9% uptime still allows 43 minutes of downtime a month. Where those minutes go on a WordPress site, and the habits that keep you inside the…
  8. 19 Jul 2026 Budget VPS vs managed hosting — true cost of “saving money” A $12 unmanaged VPS looks cheaper than a $45 managed plan, until you price your own hours. The true cost, worked out with real numbers.
  9. 19 Jul 2026 Automating server monitoring with cron + Slack Skip the per-server monitoring subscription. One bash script and a cron job that post to a Slack webhook only when something actually breaks.
  10. 17 Jul 2026 PHP 8.2 vs 8.3 vs 8.4 — real impact on WordPress speed Ask five hosting blogs which WordPress PHP version to run and you get five answers: 8.1, 8.2, 8.3, 8.4, and one confident outlier saying 8.5. Almost…