A flat monthly retainer for your OpenCart store: break-fix, security patches, extension conflicts, and upgrades, with a real person who answers. From $140/mo, month-to-month.
Search OpenCart support and the top result is OpenCart’s own ticket form. The forum threads right under it are people asking why nobody answered, and a complaints page about support that takes days. That gap is the whole reason store owners look for someone else.
We are that someone else. A flat monthly retainer covering the OpenCart work a live store actually needs: the checkout that broke after an update, the extension that fights another extension, the security patch you should not skip, the 3.x-to-4.x upgrade you keep putting off. One price, a real person, and an answer the same week instead of next month.
Break-fix for the store: checkout errors, payment and shipping modules, blank pages after an update, extension conflicts. You send the problem, we fix it inside your monthly hours.
Core and extension patches, vQmod and OCMOD sanity checks, admin lockdown, and backups you can actually restore. OpenCart sites get probed constantly, so we keep yours current.
A named contact who knows your store, not a queue. You email or message a request, you get a human reply the same week, faster on the higher tier.
The other support pages either bill you by the hour or hide everything behind "contact us." We show the checklist and the price here, so you know what the retainer does before you pay for a month.
A retainer is hands-on time plus the routine care that keeps a store healthy. Here is what a month covers, and where a job becomes a separate quote.
Every retainer month includes the routine care plus your block of hands-on time, with a short log so you can see where the time went.
Your monthly block of developer hours spent on whatever the store needs, from bug fixes to small changes.
Security and stability updates installed and checked, not just flagged in a report.
Off-site backups with a restore actually run, so recovery is real, not theoretical.
A short summary of what we did and what we recommend next, in plain language.
We start with a health check so the first month is not a scramble, then settle into a rhythm where you send requests and we handle them.
We audit the store, the OpenCart version, the extensions, and the backups, and list anything urgent.
Week 1We clear the urgent items: missing backups, known security holes, the bugs you have been living with.
Week 1-2Patches, monitoring, and your hands-on time run on a monthly cycle you can predict.
OngoingEmail or message a request any time; we pick it up and reply the same week, same day on Care+.
OngoingRetainers start at $140/mo for routine care plus an hour of hands-on time. Busier stores take Care+ at $290/mo for more hours and same-day response. Major upgrades and new builds are quoted separately so a big job never eats your monthly hours by surprise.
Every plan is month-to-month. If a quieter month rolls around and you do not need us, cancel with a month’s notice and keep your backups and access. We would rather earn the next month than trap you in a contract.
A retainer is for keeping a working store healthy. If your OpenCart store is already down or hacked, that is an emergency, not a retainer item: see our OpenCart restoration and recovery. This page is part of our wider website support and maintenance service, and our OpenCart support and upgrades page lists everything else we handle on the platform.
Run a Drupal site too? We offer the same flat-fee care as Drupal support and maintenance.
We'll triage the same day. Send context, screenshots, error messages — whatever you have. No sales calls, no chatbots.
