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DirectAdmin support from a person, not a ticket queue

Installation, migration, hardening and break-fix for DirectAdmin servers — handled by someone who answers you directly.

Get a quote
  • A named person Not a rotating ticket queue
  • Install to break-fix The full lifecycle, one team
  • Setup from $250 Fixed price, quoted up front
  • Small niche, we know it We run panels for a living
What we do

DirectAdmin work we take on

DirectAdmin is a small niche, so we'll be straight: the jobs people actually need are these. Most are quoted up front and finished within a couple of business days.

  1. Installation and setup

    Fresh DirectAdmin on a clean VPS — CustomBuild configured, web server and PHP versions chosen for what you run, SSL and email working before we hand it over.

  2. Migration on and off

    Move accounts from cPanel or Plesk onto DirectAdmin, or off DirectAdmin onto something else. Sites, mail and databases, with DNS cutover planned so nothing bounces.

  3. Hardening

    Firewall and brute-force protection, SSH lockdown, ModSecurity, and the updates that the panel's auto-recovery won't do for you.

  4. Break-fix

    Panel won't load, mail stopped, a service keeps dying, CustomBuild failing. We find the cause instead of leaving you to reread the knowledgebase.

DirectAdmin is a lean, fast control panel, and that’s exactly why people pick it over heavier options. The trouble starts when you need help. The vendor’s own forum has a long-running thread titled “Stay Away From Direct Admin” about its support, and the commercial alternatives are mostly faceless 24/7 ticket farms that sell “unlimited” plans. If you run DirectAdmin and want a real person who installs it, moves it, hardens it and fixes it, that’s what we do.

Honesty

This is a small niche, and that's fine

We’re not going to pretend DirectAdmin is a huge part of what we do. It isn’t — most of our panel work is CyberPanel and cPanel. But DirectAdmin runs on the same Linux underneath, the same web servers and the same mail stack, so the skills carry straight over. You get someone who’s hardened plenty of servers, not someone learning your panel on your clock.

Reality check

When to move off DirectAdmin

If you chose DirectAdmin for the low license cost and you’re now fighting it for features, it may be worth moving. CyberPanel is free and ships LiteSpeed and LSCache; cPanel is heavier but better supported by third-party tools. We’ll give you the honest trade-off for your setup instead of keeping you on DirectAdmin because it’s what you walked in with.

On call When to call us

When to hand DirectAdmin over

Call us when a new DirectAdmin box needs setting up properly, when you’re migrating to or from it, when it’s been flagged in a security review, or when the vendor’s support has left you stuck. We take the job for a fixed price or the server onto a small monthly plan. You keep root and the documentation, so you’re never tied to us.

Where this fits

Where this fits in the stack

DirectAdmin sits on a Linux server like any panel, so it rests on the same Linux server support foundation. The next layers up are security hardening and restoration after a compromise. If you’re comparing panels, look at cPanel and CyberPanel alongside it.

Not sure it beats the incumbent? Here is how DirectAdmin compares to cPanel on cost and day-to-day use.

DirectAdmin

Something broken on
DirectAdmin?

Describe what's going on — we'll route it to the right service and come back the same day.

Which layer is on fire?
Your details stay with us. Always.