CyberPanel is fast and free, and that is exactly why it gets installed and forgotten. In October 2024 an unauthenticated remote-code-execution bug (CVE-2024-51378) let attackers take over any panel that was not patched, and thousands were not. The forums are still full of “worst nightmare” threads from owners who found out the hard way. CyberPanel security is not a one-time setting. It is whether someone is patching the panel the week a fix ships.
That is what we do. We keep your CyberPanel and OpenLiteSpeed patched on a real schedule, harden the server with CSF, SSH keys, two-factor, and fail2ban, and run backups we actually test by restoring them. When something breaks at the panel or server level, you have someone to call instead of a community thread from 2022.
What's included
Managed support covers the panel, the web server, and the server underneath. Specifics depend on tier, but the baseline is below.
- CyberPanel and OpenLiteSpeed version monitoring and patching
- OS package updates and reboot coordination for kernel patches
- CSF firewall rules and review
- SSH hardening: key-only auth, non-default port, root login disabled
- Two-factor and login protection on the CyberPanel admin
- fail2ban on SSH and panel login
- Scheduled backups to off-server storage with periodic test restores
- SSL certificate renewal monitoring (Let's Encrypt and custom)
- Uptime and disk-space monitoring with alerts
- Break-fix for panel, OpenLiteSpeed, and server-level issues
What you get each month
Support you can see into, instead of a black box that bills you.
Patch log
A record of what was updated and when, so you know the panel is not drifting out of date.
Tested backups
Off-server backups with a restore test, so recovery is a process and not a hope.
Hardening baseline
The firewall, SSH, and 2FA config documented, so you know exactly what is locked down.
A person to call
When the panel or server breaks, you reach someone who already knows your setup.
How onboarding runs
We start with an audit so we know what we are inheriting before we take responsibility for it.
Access and audit
You give us panel and SSH access. We snapshot the current state, check the patch level and the 2024 RCE exposure, and list what is wrong.
First 48hPatch and harden
We bring the panel and OS current, apply the firewall and SSH hardening, set up backups, and verify a restore.
First weekOngoing
Monthly patching, monitoring, and break-fix. You get the patch log, and we get the alerts before you do.
MonthlyMonthly support, or one-time break-fix
Two tiers for ongoing management, plus a one-time option if you just need the current mess sorted.
Already breached, or not sure?
If your panel was on a vulnerable version and you are worried it is already compromised, say so. We start with an audit and, if needed, a clean rebuild rather than managing a server that is already owned.
- Patching for panel, web server, and OS
- CSF, SSH, and 2FA hardening
- Backups with test restores
- Uptime and disk monitoring
- Everything in Manage
- Priority break-fix response
- Multiple sites or servers
- Quarterly security review
What we work with
How this connects to the rest of the stack
Managed support is the ongoing end of our website maintenance work. If you want a one-time deep audit rather than a monthly plan, the CyberPanel security audit and hardening covers that. If the server is already compromised, server restoration handles the cleanup before support takes over. New to the panel itself? The CyberPanel overview explains what we run it for. Not on a panel, or running plain Linux? Managed Linux server support covers the server itself. Still choosing a panel at all? CyberPanel vs cPanel: an operator’s verdict lays out the trade-offs.
Need support for CyberPanel sorted?
We'll triage the same day. Send context, screenshots, error messages — whatever you have. No sales calls, no chatbots.