Search “server disaster recovery” and you get a wall of glossary pages explaining RTO and RPO. None of them restore your server. This page is the other thing: a fixed-scope job where we log into your Linux box, figure out what happened, and get it serving again.
We work on VPS and dedicated servers where you have root — Ubuntu, Debian, AlmaLinux, Rocky, CentOS. Most calls fall into three buckets: it got compromised, a change broke it, or the disk or database is corrupt. The recovery path is different for each, so the first hour is always diagnosis before we touch anything.
Full rebuild, not a reboot and a prayer
Everything below is in scope on a standard recovery. We do the diagnosis first and quote the rebuild before any irreversible step.
- Emergency access — get into the box via SSH, provider console, or rescue mode when normal login is gone
- Triage — read auth logs, web logs, cron, and running processes to establish what happened and when
- Isolate a compromised host so it stops attacking others or leaking data while we work
- Find and remove the entry point: webshells, malicious cron, rogue SSH keys, backdoored binaries
- Rotate every credential — SSH keys, root and user passwords, database users, API tokens
- Restore services: web server, PHP, database, mail, DNS, and the sites or apps on top
- Rebuild from snapshot or backup when the OS itself can't be trusted
- Patch the OS and stack to current, and close whatever was left open
- Reconfigure the firewall, fail2ban, and SSH to sane defaults
- Set up a working backup so the next incident is a 20-minute restore, not a rebuild
- Delist from RBLs and spam blacklists if outbound abuse got you flagged
A working server and the paper trail to prove it
You get the server back, plus a written account of what was wrong and what we changed, so you or your next admin aren't guessing.
A server that boots and serves
Web, database, and mail back up, sites loading, confirmed from outside your network.
Incident write-up
What got in or what broke, how, when, and what we did about it. Plain English, no filler.
Rotated credentials
A handover of new keys and passwords, with the old ones killed.
Hardening changes
Firewall, SSH, and fail2ban config documented so you can see exactly what changed.
Working backup
A configured, tested backup job and a one-page restore runbook.
Diagnose, contain, rebuild, harden
Recovery starts within hours of access. Simple breakage is same-day; a full compromise rebuild is one to three days depending on how deep it went.
Access and triage
You give us provider and SSH access. We get in, take a forensic snapshot before changing anything, and read the logs to establish the cause.
Hour 1 — cause identifiedContain and quote
We isolate the box if it's compromised, then send a fixed quote for the rebuild before we do anything irreversible.
Same dayRebuild and restore
We remove the compromise or fix the breakage, restore services from the cleanest source, patch, and bring sites back online.
Day 1-3Harden and hand over
Firewall, SSH, fail2ban, a working backup, and the incident write-up. We confirm everything from outside, then hand back the keys.
On completionQuoted before we start, no surprise invoice
Diagnosis is a flat $390 and includes the triage, the cause, and a written quote for the rebuild. If you green-light the rebuild, the $390 rolls into it. Simple breakage often ends at the diagnosis tier. A full compromise rebuild is quoted on what the triage finds — we won’t price a rebuild blind.
Server actively compromised right now?
If it’s leaking data, sending spam, or mining crypto as you read this, the first move is containment, not a quote. Reach out and we’ll isolate it first, then sort out scope.
- Emergency access and forensic snapshot
- Log triage and root-cause finding
- Isolation of a compromised host
- Written cause report and a fixed rebuild quote
- Rolls into the rebuild if you proceed
- Everything in diagnosis
- Compromise removal or breakage fix
- Service and data restore from cleanest source
- OS and stack patching
- Firewall, SSH, fail2ban hardening
- Working backup plus restore runbook
Stack we recover and rebuild
How server recovery connects to the rest
This is the root-access version of restoration. If your site lives on shared or managed hosting where you don’t have root, the path is different — see our hosting account recovery instead. It sits under our broader website and server restoration work, and pairs with mail server setup with SPF, DKIM, and DMARC when a compromise got your server blacklisted for spam. If the rebuild involves moving to or from a control panel, our Plesk vs cPanel comparison covers that call.
If the server runs CyberPanel, we harden the panel after the cleanup so the same hole does not get reused.
If the box runs an OpenCart store and that store is the thing that got hit, see OpenCart malware removal and recovery for the store-level clean that pairs with the server rebuild. Once the server is clean, we harden it against the next attempt. To stop the repetitive work behind an outage, we can automate the jobs running on your server.
If a botched host move is what brought you here, our walkthrough on migrating off shared hosting cleanly covers what should have happened.
Need restoration for Linux Server sorted?
We'll triage the same day. Send context, screenshots, error messages — whatever you have. No sales calls, no chatbots.