Hacked site recovery that fixes the way in, not just the symptoms.
Most hacked-site help falls into two piles: step-by-step guides telling you to do it yourself, and shops that scrub the visible malware and call it done. The trouble with the second one is reinfection. If nobody finds how the attacker got in, the clean site gets hit again within weeks. Our hacked site recovery clears the malware, then traces the entry point and closes it.
We start triage the same day you write in. For most sites the malware is gone and the site is back online inside 48 hours, and we spend the rest of the engagement on the part that actually matters: why it happened, and making sure it does not happen again.
This packages a real recovery, the clean plus the root cause plus hardening, at a fixed price.
This fits a site that is defaced, redirecting visitors, or throwing a Google warning, and especially one that was cleaned once and got hit again. A repeat infection is not bad luck. It means the door the attacker used is still open. We do not take on sites under active ransom negotiation with a third party; that needs a different conversation first.
Visitors hit pharma spam, a redirect, or a warning page, and you need it gone today.
You removed the malware once and it came back. That means the entry point is still open.
Chrome shows a red warning and traffic dropped. We clean, then push for review.
Triage first: we confirm the infection, take a forensic snapshot, and quote the work. Then we clean files and database, compare against known-good versions, and pull out backdoors. With the site clean we trace the entry point, close it, and harden the logins and the server. Last, we request blacklist review and watch for two weeks.
We confirm the hack, snapshot the evidence, and tell you the scope and price.
Within 4 working hoursMalware and backdoors removed from files and database, site back online.
Within 48 hoursA forensic pass locates how they got in, then we close it and harden.
Days 2-4Blacklist review requested, then a 14-day watch for reinfection.
Day 4 onwardRecovery starts at $390 for a standard WordPress or OpenCart site with a single infection. Sites with multiple installs, a compromised server, or an active ransom situation get a quote after triage. The price covers cleanup, the forensic pass, hardening, and the 14-day monitoring window, all quoted upfront so you are not billed by the hour while your site is down.
The cleanup half of this is our WordPress malware removal and hack cleanup, and for stores it extends to OpenCart restoration. Finding and closing the entry point is the job of our WordPress security audit and hardening. The monitoring window is a short run of our WordPress support retainer. The whole bundle sits under our restoration service and security service. And if the site you are recovering is genuinely better off rebuilt clean, we can launch a fresh WordPress site instead.
Send us the context — the bundle scope, your stack, any complications. We'll come back with a confirmation or a few clarifying questions.