Most WordPress sites add AI the same way. Pick a chatbot plugin from the directory, paste an OpenAI key, leave it running. Six weeks later the bot is answering questions wrong and nobody on the team has time to audit what it’s saying to visitors.
We do the other version. Pick the right model for your traffic and budget, build a knowledge base from your actual content, write escalation rules so the bot hands off when it should, and check the transcripts every week for a month after launch. From $590 for a clean install, seven business days.
Full scope, no extras to upsell
Everything below is included at the install tier. We don't tier-gate the basics.
- Pick model and provider against your traffic, content sensitivity, and monthly token budget
- Install and configure the chatbot plugin or embed (WPBot, AI Engine, ChatBot, or Botpress)
- Index your site content (pages, products, knowledge base, FAQs) into a vector store for retrieval
- Seed 10-15 starter intents from your real customer-support inbox or sales chat history
- Write the escalation rule: when the bot can't answer, it hands off to a human channel you specify
- Lock API keys to the server environment (no keys in the database, no keys in browser-visible JS)
- Add a privacy notice and a GDPR/CCPA-aware consent prompt before any user input is logged
- Wire the chatbot to your WooCommerce, contact form, or CRM if you want lead capture
- Set up token-usage alerts so you know before a runaway month costs $500 in API charges
- Test in staging with 30 sample queries we draw from your Search Console data
- Publish, then watch the transcripts daily for the first week and weekly for the next three
Working bot, plus the things you need to keep it working
You get a live chatbot, a knowledge snapshot you can re-build, transcript notes for the first month, and a one-page admin manual. No black box.
Working chatbot on your live WordPress site
The bot answers questions on every page you select, handles handoff cleanly, and logs the right metrics.
Knowledge-base snapshot
A vector index built from your content as of the launch date. We document how to re-index when you publish new pages.
Transcript review log (first 30 days)
We read the chat transcripts every Monday for four weeks and send you a 200-word note with what's working, what's failing, and what to add.
Token-usage and cost dashboard
A simple admin page or Slack alert that tells you weekly token spend and warns when projected monthly cost crosses a threshold you set.
Handoff plan
A written rule for when the bot stops trying and routes the user to email, WhatsApp, or your support tool. Tested with a real chat that we trigger ourselves.
One-page admin manual
How to add new intents, how to rotate the API key, how to read the transcript log. Lives in your wiki or shared drive.
Four steps, seven days, then a month of watching
Seven business days from kickoff to a live bot, then a month of transcript review so we can fix what real users break.
Discovery call (45 minutes)
We ask what people actually contact you about, what tools your support team already uses, and what content the bot needs to know. By the end of the call we agree on model, plugin, and escalation channel.
Scheduled within 2 business days of the briefInstall and content index
Plugin installed in staging, API key locked to server env, site content indexed into the vector store, 10-15 starter intents seeded. We send you a staging link.
3 business days after kickoffTest and launch
30 sample queries run against the staging bot. We fix the worst answers, set the cost-alert thresholds, and switch the bot live with a privacy notice in place.
1 business day after staging sign-offTranscript review window
We watch the chat logs on Monday mornings for four weeks. Weekly note to you. New intents added as the data shows what people actually ask.
Weekly reports for 30 days post-launchFixed price for install, monthly tokens are separate
The chatbot install tier is $590. That covers model selection, plugin install on your WordPress site, content indexing, 10-15 starter intents, a privacy notice, an API-key safety review, and a token-cost dashboard. We hand it over working and you run it.
If you want us watching the transcripts for a month and adding intents as we learn what people ask, that’s the $1,490 install-plus-tune tier. Most clients on this tier add 15-25 new intents in the first 30 days because real users ask things you didn’t predict.
Token costs are separate from our fee
A typical WordPress site with 8-15k visitors a month and an active chatbot runs $20-60/month in OpenAI or Anthropic API charges. We set the alert threshold during install so you don’t get surprised by a $500 month.
- Model and plugin chosen for your stack
- Content indexed into vector store (one site)
- 10-15 starter intents from your support inbox
- API key locked to server env
- Privacy notice and consent prompt
- Token-cost alert configured
- 7-day post-launch support window
- Everything in Chatbot Install
- 30 days of weekly transcript review
- 15-25 new intents added based on real chat data
- Escalation flow tested with live handoff
- Re-index after major content updates (once)
- Monthly cost report
Stack we deploy
How this connects to the rest of the stack
This pairs with our WordPress security audit and hardening work. Adding an AI chatbot opens a new content surface that bots and scrapers will hit, and a misconfigured token endpoint is the kind of thing that shows up in a security audit. If you’re starting from a fresh WordPress site, the broader website security services hub covers the full posture. For the AI side of the stack on platforms other than WordPress, see our AI services portfolio. For day-to-day upkeep beyond the chatbot, our WordPress support and maintenance overview lists what we cover.
If the same WordPress site sends a lot of email (chatbot transcripts, lead alerts, newsletter), our mail server SPF/DKIM/DMARC setup keeps that mail out of spam.
If your WordPress front-end is slow before the chatbot ever loads, our WordPress Performance Pack fixes that as a separate fixed-price engagement. For an honest take on which AI content tasks help and which quietly hurt your rankings, read what actually works with AI content on WordPress.
Need AI for WordPress sorted?
We'll triage the same day. Send context, screenshots, error messages — whatever you have. No sales calls, no chatbots.