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WordPress support and maintenance, priced up front

Break-fix, malware cleanup, speed work, and optional care plans for WordPress and WooCommerce. Fixed quotes, most fixes inside four hours, no retainer required.

  • Fixed price up front No metered hours
  • Most fixes under 4h Common break-fix
  • Full stack App, server, and host
  • No lock-in Care plan is optional
What we handle on WordPress

Five jobs we get asked for most

These cover the bulk of what lands in our inbox for WordPress and WooCommerce.

  1. Get the site back up

    White screen, 500 error, locked admin, or a failed update. We find the actual cause and restore service, usually inside four hours, then tell you what broke.

  2. Clean a hacked install

    We remove the malware, find how they got in, patch it, and confirm with a server-side scan. You get the forensic note and a hardening pass so it doesn't come straight back.

  3. Fix WooCommerce checkout

    Payment gateway errors, stuck or duplicate orders, tax and shipping that won't add up. The revenue-blocking bugs that need someone who reads the logs, not someone who clears the cache and hopes.

  4. Make it faster

    Server-level caching, image and database cleanup, and a real Core Web Vitals pass. Not a speed plugin we switch on and walk away from.

  5. Upgrade without breaking it

    We test core, plugin, and theme updates on a staging copy first, then push to live in a window you choose. No Friday-afternoon surprises.

Most WordPress support services come in one shape: a monthly retainer you can’t cancel. We don’t start there. Most sites need a single fix — a white screen, an update that took the site down, a hacked install, a checkout that quietly stopped taking cards. We quote that one job, do it, and hand the site back with a short note on what broke and why. Want ongoing care after that? We offer it. We just don’t make it the only way in.

We also work the whole stack, not only the dashboard. Half the “WordPress problems” we see are really PHP, database, or hosting problems wearing a WordPress costume. Because we run the servers and panels too, we fix those where they actually live instead of bouncing you back to your host with a shrug.

On retainers

You don't have to subscribe to get help

Most WordPress shops only sell monthly plans. That works if your site changes every week. If it doesn’t, you’re paying to insure against problems you may never have. We’ll do the one fix you came for, and only suggest a care plan if your site genuinely needs eyes on it month to month.

Scope

We're not a design studio

We don’t build brand identities or write marketing copy. We keep WordPress sites running, fast, and secure. For a full redesign we’ll point you to people who do that well and handle the technical side of the handover.

What we do here

Services for WordPress

Every service we run against WordPress, priced up front. Pick the one that matches what broke.

On call When to call us

When to hand WordPress over

Call us when the site is down and you’ve lost the thread. When an update broke something and the staging copy you meant to make doesn’t exist. When the same problem keeps coming back and nobody has found the root cause. It’s also worth a call before a launch, a campaign, or a press hit, when you’d rather have someone pressure-test the stack than find out live. Day-to-day editing you can keep doing yourself; that’s not where we earn our fee.

Where this fits

Where this fits in the stack

WordPress sits in the application layer of what we do. When the real issue is a breach, our WordPress security audit and hardening goes deeper than a cleanup. If you’re bolting on a chatbot or automating content, that’s covered under AI for WordPress. And when you want steady coverage instead of one-off fixes, our support and maintenance plans pick up from here. We run the same break-fix and upgrade work on Drupal support if that is the platform you are on. When a WordPress site is hacked, our malware removal and cleanup gets it clean, and a WordPress care plan keeps it maintained afterwards.

If your goal is publishing more without hiring a writer, we can set up an AI content engine on your site that drafts in your own voice. Before you let a model loose on your blog, see where AI content for WordPress helps and where it hurts.

Been pitched a decoupled rebuild? Read our assessment of when headless WordPress is worth it first. It prices the plugin rebuild, the second hosting bill and the handover risk that usually goes unmentioned.

If the hosting question is still open, we set out the three brackets every WordPress site falls into, and their real renewal costs, in our comparison of WordPress hosting tiers.

WordPress

Something broken on
WordPress?

Describe what's going on — we'll route it to the right service and come back the same day.

Which layer is on fire?
Your details stay with us. Always.