A hacked WordPress site usually shows up in one of three ways: Google flags it with a red warning, your host suspends the account, or visitors start landing on a pharma page that you never built. By the time you notice, the malware has often been there for weeks.
Most of the advice online tells you to install a scanner plugin and click “repair.” That deletes the obvious files and misses the part that matters: how the attacker got in. Delete the files without closing that door and the site gets reinfected within days. We’ve taken on sites that were “cleaned” two or three times before and kept getting reinfected, always because the last job never found the way in.
So that’s where we start. We clean the infection, then we trace it back to the plugin, the leaked password, or the stale admin account that let it happen, and we shut that down too.
Full cleanup, every job
We run the same process on every site, whether it's a five-page brochure or a WooCommerce store with ten thousand orders. There's no "light scan" tier that leaves half the work for you.
- Full malware scan across files and database, with a manual review of anything the scanners flag
- Comparison of WordPress core, themes, and plugins against clean reference copies
- Removal of injected code, fake plugins, and obfuscated PHP from the filesystem
- Database cleanup: spam injections, redirect scripts, and rogue wp_options entries
- Audit of admin users and removal of accounts you didn't create
- Backdoor and web-shell hunt, including scheduled tasks that reinstall malware
- Root-cause analysis: which plugin, password, or upload let the attacker in
- Removal from Google's blocklist and host suspension, with the reinclusion request filed
- Password and salt rotation across WordPress, database, FTP, and hosting
- A hardening pass so the same door doesn't open again
A clean site and a clear record
You get the site working again and a plain-English account of what happened, so you're not left wondering whether it's really gone.
A clean, working site
Malware removed from files and database, verified by a fresh scan and a manual check of the pages that were infected.
Entry-point report
What got in, how, and what we changed so it can't use the same route again. Written for you, not for a security analyst.
A clean backup
A full backup of the cleaned site, handed to you, so you have a known-good restore point from day one.
Hardening checklist
The specific steps we took plus the few we recommend you keep doing. No subscription attached.
Four steps, one to two days
Most cleanups finish inside 24 to 48 hours from the moment we get access. WooCommerce stores and multisite installs can take longer; we tell you which one you are before we start.
Access and snapshot
You send hosting or SFTP and WordPress admin access. We take a forensic snapshot before touching anything, so nothing is lost.
Same dayClean
We remove the infection from files and database, kill the backdoors, and pull the rogue accounts.
Day 1Close the door
We find the entry point, patch or remove the vulnerable component, and rotate every credential.
Day 1-2Verify and hand back
Fresh scan, manual review, blocklist removal, then we hand you the clean backup and the report.
Day 2Fixed price, no cleanup subscription
Emergency cleanup starts at $240 for a standard WordPress site. That’s the full process above: clean, close the entry point, verify, and hand back.
Larger or repeatedly-hacked sites run to $480, which adds a deeper forensic pass and two weeks of monitoring to confirm the reinfection is really gone. We quote the tier before we start, not after.
Want it to stay clean? That's a separate, optional step.
Cleanup is one-time work and we’d rather you walk away with backups than sign you up for a monthly plan you don’t need. If you do want ongoing cover, our WordPress care plan handles updates and monitoring, and the security audit hardens the site properly. Both are optional.
- Full file and database cleanup
- Entry-point analysis and fix
- Credential rotation
- Blocklist removal
- Clean backup and report
- Everything in emergency cleanup
- Deeper forensic review
- Two weeks of monitoring
- Reinfection guarantee for the watch period
Tooling we lean on
How this connects to the rest of the stack
Malware removal is the emergency end of our website restoration services. Once the site is clean, the thing that actually keeps it that way is closing the gaps an attacker looks for, which is what our WordPress security audit and hardening does. If you want someone keeping an eye on updates and backups so the next hole gets patched before it’s found, that’s the WordPress care plan. And if the compromise reached the server rather than just the site, see server restoration. Not sure which WordPress problem you have? Start at the WordPress support overview and we’ll point you at the right one.
A clean site is the start of the job, not the end of it. We hand every restoration over with a 30-day post-cleanup routine so the same entry point does not get used twice.
Need restoration for WordPress sorted?
We'll triage the same day. Send context, screenshots, error messages — whatever you have. No sales calls, no chatbots.