The Pro retainer is for a WordPress site that actually matters to the business: a store taking orders, a lead-generating site, a membership or booking system that cannot sit broken for a day. It is the plan we put our own higher-traffic clients on.
You get everything in the Starter plan, run more carefully, plus two hours of hands-on WordPress work every month and a same-business-day response when something breaks. Updates are tested on a staging copy before they touch the live site, because on a busy WooCommerce store a bad plugin update is lost sales, not just an annoyance.
It is still a flat monthly fee. No per-incident charges, no long lock-in. If a month is quiet, you are not billed extra; if a month is busy, you are not nickel-and-dimed for every small fix inside your hours.
Services we combine
Who it's for
This fits a WooCommerce store, a booking or membership site, or any WordPress site where downtime costs real money or real reputation. If a broken checkout for half a day would hurt, you want the faster response and the staging-tested updates that come with Pro.
It is not a full development retainer. If you need ongoing new features, a redesign, or many hours of build work each month, we scope that as a separate project rather than pretend it fits inside a care plan. And if your site is small and rarely changes, the Starter plan will serve you for a third of the price.
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The WooCommerce store
Orders come in daily and a broken checkout is lost revenue. Pro keeps updates safe and responds fast when something slips.
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The lead-generating business site
Your forms and landing pages drive the pipeline. We keep them working and patched, and fix issues the same day.
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The membership or booking site
Logged-in users and payments mean more moving parts. Pro gives you the hours and the monitoring to match.
How it runs
Onboarding is the same as Starter, with one addition: we set up a staging copy so updates can be tested before they go live. After that, updates run weekly, monitoring runs constantly, and your two hours are yours to spend on whatever needs doing. We send a monthly report and sit down with you every quarter to plan the bigger items. Anything beyond your hours is quoted first, never billed by surprise.
Onboard and stage
Access, backups, monitoring, and a staging copy so updates are tested before they go live.
Days 1-3Update weekly, safely
Core, plugin and theme updates each week, tested on staging, rolled back fast if anything breaks.
WeeklyMonitor and respond
We watch uptime and security and act on alerts ourselves, with a same-business-day reply to you.
Same business dayReview and plan
Monthly report, quarterly planning session for upgrades and retirements.
Monthly / QuarterlyPrice, and what happens after
The Pro retainer is $290 a month for a single WordPress site, including two hours of hands-on work. A standard WooCommerce store fits this tier. Very large stores, multisite, or sites needing more than a couple of hours a month sit higher, and we quote those after a look at the site. Smaller sites that do not need this much should take the Starter plan at $90 instead.
Tooling we lean on
Where this fits
Pro is the heavier tier of our website maintenance and support retainers, tuned for WordPress support specifically. Need a one-time speed overhaul rather than ongoing care? That is the WordPress Performance Pack. Running something simpler that just needs patching and backups? The Starter plan covers it.
Run a WordPress site that can't go down?
Send the context — your stack, the scope, any complications. We come back with a confirmation or a couple of clarifying questions.