Break-fix, malware cleanup, speed work, and optional care plans for WordPress and WooCommerce. Fixed quotes, most fixes inside four hours, no retainer required.
Most WordPress support services come in one shape: a monthly retainer you can’t cancel. We don’t start there. Most sites need a single fix — a white screen, an update that took the site down, a hacked install, a checkout that quietly stopped taking cards. We quote that one job, do it, and hand the site back with a short note on what broke and why. Want ongoing care after that? We offer it. We just don’t make it the only way in.
We also work the whole stack, not only the dashboard. Half the “WordPress problems” we see are really PHP, database, or hosting problems wearing a WordPress costume. Because we run the servers and panels too, we fix those where they actually live instead of bouncing you back to your host with a shrug.
These cover the bulk of what lands in our inbox for WordPress and WooCommerce.
White screen, 500 error, locked admin, or a failed update. We find the actual cause and restore service, usually inside four hours, then tell you what broke.
We remove the malware, find how they got in, patch it, and confirm with a server-side scan. You get the forensic note and a hardening pass so it doesn't come straight back.
Payment gateway errors, stuck or duplicate orders, tax and shipping that won't add up. The revenue-blocking bugs that need someone who reads the logs, not someone who clears the cache and hopes.
Server-level caching, image and database cleanup, and a real Core Web Vitals pass. Not a speed plugin we switch on and walk away from.
We test core, plugin, and theme updates on a staging copy first, then push to live in a window you choose. No Friday-afternoon surprises.
Most WordPress shops only sell monthly plans. That works if your site changes every week. If it doesn’t, you’re paying to insure against problems you may never have. We’ll do the one fix you came for, and only suggest a care plan if your site genuinely needs eyes on it month to month.
We don’t build brand identities or write marketing copy. We keep WordPress sites running, fast, and secure. For a full redesign we’ll point you to people who do that well and handle the technical side of the handover.
Call us when the site is down and you’ve lost the thread. When an update broke something and the staging copy you meant to make doesn’t exist. When the same problem keeps coming back and nobody has found the root cause. It’s also worth a call before a launch, a campaign, or a press hit, when you’d rather have someone pressure-test the stack than find out live. Day-to-day editing you can keep doing yourself; that’s not where we earn our fee.
WordPress sits in the application layer of what we do. When the real issue is a breach, our WordPress security audit and hardening goes deeper than a cleanup. If you’re bolting on a chatbot or automating content, that’s covered under AI for WordPress. And when you want steady coverage instead of one-off fixes, our support and maintenance plans pick up from here. We run the same break-fix and upgrade work on Drupal support if that is the platform you are on.
Pick the service you need below — or just describe what's going on. We'll figure out where it fits.